Published inBootcampWhy the Product Model Stumbles in the Public SectorIn the world of product, four principles stand tall: ‘principles over process’, ‘trust over control’, ‘innovation over predictability’, and…Nov 28, 2024Nov 28, 2024
The Rise of AI in Public Services, Part II — Navigating Trust, Ethics, and RegulationAs a part II in my series on artificial intelligence (AI) and its entry into the public sector, I want to focus on how AI continues to…Nov 19, 2024Nov 19, 2024
Published inBootcampDesign is Dead, Long Live DesignThe design profession is a victim of an ongoing evolution, an evolution that has been going on for a many years, where professionals find…Nov 1, 20242Nov 1, 20242
The Rise of AI in Public Services — Efficiency at What Cost?As artificial intelligence (AI) and machine learning (ML) make strides in transforming public services, their role in customer service…Oct 26, 2024Oct 26, 2024
Festina LenteI've always been an avid reader of history and firmly believe that humans are often blind to old knowledge. We tend not to address history…Nov 1, 2022Nov 1, 2022
Published inBootcampThe Five Tenets of AutonomyIn a world where companies seem to copy one another's mistakes, I feel the need to argue for what you need to build successful autonomous…Oct 2, 20213Oct 2, 20213
We Need Both Birds and FrogsThis is an article that pays tribute to Freeman Dyson, a British born American theoretical physicist and mathematician who died in 2020 at…Mar 19, 2021Mar 19, 2021
I Want to Continue the Conversation With You!Problem-solving begins with the typing of the problem.Mar 9, 2021Mar 9, 2021
Published inTelenor DesignTelenor Design AcademyWe need everyone to think like a designer, but we don’t need everyone to be a designer.Aug 3, 2018Aug 3, 2018